Last Updated: 2025-04-01

Welcome to DIGAMBAR JAIN YUVA SANGH CHARITABLE TRUST, also known as DAYS Ahmedabad. We appreciate your support and trust in our products and services. As a charitable organization, we operate under a strict no-return and no-refund policy for all purchases made through our website.

No Return Policy

We do not accept returns for any products, including but not limited to:

• Merchandise such as clothing, accessories, or other physical goods.
• Digital products, e-books, or downloadable content.
• Donations or membership-related services.

Reasons Why Returns Are Not Accepted:

• Funds collected are used for charitable purposes.
• Many of our products are custom-made or limited edition.
• Handling and logistics costs do not allow for return processing.

No Refund Policy

All sales are final and non-refundable. We do not issue refunds for:

• Change of mind or personal preference.
• Incorrect product selection by the customer.
• Delays caused by third-party courier services.
• Digital products once accessed or downloaded.
• Donations made through our website.

Exceptions for Refunds (If Applicable):

Refunds may only be considered under the following conditions:

• The product is out of stock and cannot be delivered.
• A duplicate payment was made due to a technical error.
• An order was wrongly charged due to a website glitch.

If your case qualifies, please email us at [Your Email] with:

• Your order number
• Reason for the refund request
• Proof of issue (e.g., screenshots, transaction details, etc.)

Refund Processing Time: Approved refunds will be processed within 7-14 business days to the original payment method.

Defective or Damaged Products

If the product was received in a damaged condition, we may offer a replacement. This applies if:

• The product was damaged upon arrival.
• A wrong product was delivered due to our mistake.

Reporting a Defective/Damaged Product:

• Report the issue within 48 hours of delivery.
• Email us at support@daysahmedabad.com with:
  • - Photos/videos of the damaged product
  • - Description of the issue
• Once verified, we will arrange for a replacement at our discretion.

Cancellations

Orders cannot be canceled once placed. However, we reserve the right to cancel an order in cases such as:

• Stock unavailability
• Pricing or technical errors on the website
• Suspected fraudulent transactions

If we cancel your order, a full refund will be issued within 7-14 business days.

Contact Information

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.